MAXCT Customer Care

Privacy Policy

Last updated: August 16, 2026

This Privacy Policy explains how MAXCT (“MAXCT,” “we,” “us” or “our”) collects, uses and shares personal information when you visit maxct.com, place an order or contact customer support.

Information we collect

Depending on how you use the site, we may collect:

  • Contact and account information, such as your name, email address, telephone number and account details.
  • Order and delivery information, including products purchased, billing details, shipping address and order history.
  • Payment information processed by payment providers. MAXCT does not need to receive your complete payment-card number to fulfil an order.
  • Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referral source and interactions with the site.
  • Communications you send to customer support, including information needed to resolve an order or return request.

How we use personal information

We use personal information to process payments and orders, arrange delivery, provide customer support, manage returns, prevent fraud, secure the site, improve products and services, communicate about transactions and, where permitted, send marketing messages.

How information may be shared

Information may be shared with service providers that help operate the store, including ecommerce hosting, payment processing, order fulfilment, shipping, analytics, fraud prevention, advertising and customer-support providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

Cookies and similar technologies

MAXCT and its service providers use cookies and similar technologies to keep the store working, remember preferences, understand site performance and, where permitted, measure or personalize marketing. See our Cookie Policy for more information.

Marketing choices

You can unsubscribe from marketing emails using the unsubscribe link in the message. You may also manage browser cookies and available consent controls. Transactional messages about an order may still be sent when necessary.

Data retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements and meet legal obligations.

Your privacy rights

Depending on your location, applicable law may give you rights to request access, correction, deletion or a copy of personal information, or to object to or restrict certain processing. We may need to verify your identity before completing a request.

International data transfers

MAXCT operates an international ecommerce store. Information may be processed in countries other than your own by MAXCT or service providers, subject to applicable safeguards and legal requirements.

Security

We use reasonable administrative, technical and organizational measures intended to protect personal information. No online transmission or storage system can be guaranteed completely secure.

Children’s privacy

The store is not directed to children who cannot legally consent to the use of their personal information. If you believe a child has provided personal information improperly, contact us so we can review the request.

Third-party links

The site may link to third-party websites or services. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy to reflect operational, legal or regulatory changes. The latest version and update date will be posted on this page.

Contact us about privacy

For privacy questions or requests, email support@maxct.com. You can also review our Cookie Policy and Terms of Service.