We’re here to help with product questions, order updates, shipping, returns and general store support.

How to contact MAXCT

General customer support: support@maxct.com

Orders, shipping and returns: info@maxct.com

Our team reviews messages throughout the week and will respond as soon as possible. Sending one complete message helps us assist you faster.

For order questions

Please include:

• Your order number.
• The email address used at checkout.
• A short description of the question or issue.
• Clear photos or video if an item arrived damaged or incorrect.

Before contacting us

You may find an immediate answer in our Shipping Policy, Returns & Refunds Policy, Privacy Policy or Terms of Service.

Account and payment safety

MAXCT support will never ask you to send a password or full payment-card number by email. For payment or account security concerns, contact us through the addresses shown on this page.